Sharing Lyconet & Lyoness
How to “Invite”
The invitation to look at our business is one of the most critical yet simple things you can do... and is often the one that people botch the most.
The problem: Most people provide too many details... then the prospect makes their own assumptions of off what they hear (or they just google what you say or think they heard)... then look for a reason to say no. The first time a new Lyconet member tries to get a friend/family member to look at it, they inevitably get asked something to the effect of "What's the company?" or "What is it?" The untrained Lyconet business builder may, in their excitement, start blabbing about "It’s a rewards program... It’s a new loyalty program and you get money from everyone you sign up and whoever they sign up....blah blah blah." Noble... but, faulty. Most people listen just long enough to find a reason to stop listening ("I already have a rewards program." or "Is this network marketing? No thanks!"). Don't answer that question - let the videos do the talking and make it your goal to become an expert at giving the invitation. Below are some examples of how to invite and follow up with your prospects. Read through these examples and practice with you coach and friends. Have fun with it!
1) THE INVITATION:
"Under ordinary circumstances, I probably wouldn't mention this to you, but I have found a way to turn our every-day expenses into significant income. Can I email you a brief video overview of the project and get your input?”
That's it. Any questions they have at this point... don't answer. Keep moving them to view the video. Offer no more information that what you just said. Period.
Example 1:
You: (Give the invite) Under ordinary circumstances...
Prospect 1: Sure, what is it?
You: I wish I could explain it to you, but it’s really something you need to see to really understand. When will you have a few minutes to look at it?
Example 2:
You: (Give the invite) Normally, ...
Prospect 2: Well, what's it about?
You: It's about 5 minutes long. Are you near your computer now? (Or can I send it to you when I get back to my laptop?)
Prospect 2: What's the name of the company? (Asking you so they can go Google)
You: What’s your email address? (or let me confirm your email address.) I'll send it to you right now. When do you think you'll get a few minutes to watch it?
Send them to: www.dreamagain.com In most cases, people will want to see/know more. Remember, we are NOT asking people to spend money that they don’t have… we’re not giving them another bill. We are showing them a way they can save money / make money. The sole purpose of the invitation is to find out IF they want more information. If they review and decline, that’s still a completed objective! Sign them up as a shopper, show them how to use the Lyoness shopping portal, and share it with their friends and ask for referrals.
2) SCHEDULE THE FOLLOW-UP
We let the prospect provide input on the time of the follow-up. We will let them tell us when they will be able to watch it, then confirm it, and then we follow-up with them. Do NOT wait for them to call you AFTER they watch it. You do the follow-up at the pre-determined time. But, the key is to get them to set a realistic follow-up date/time. Get them to confirmation to viewing the video at least 2-3 times.
Example 3:
You: (Give the invite) under normal circumstances...
Prospect 3: Sure, I'll watch it. (Confirmation #1)
You: Great, I can send it to you when I get back to my desk shortly.
You’ll need about 5 minutes… when do you think you'll be able to look at it?
Prospect 3: I should be able to look at it at when I get home tonight. (Confirmation #2)
You: Okay, cool. So, if I called you tomorrow morning at 10, you will have watched it?
Prospect 3: Yeah, I should have watched it by then. (Confirmation #3)
You: Great. I'll shoot this over to you shortly. If you watch it before then and are free to talk, give me a call/text. Otherwise, I'll just talk to you tomorrow morning 10. Thanks!
Then, of course,... follow-up. In the follow-up, we're likely just going to find a prospect that wants more info. And we get the same okay to send them a video that's a little longer, and explains a lot more than the overview did. Same process of setting the follow-up though. At that point, if they are interested, it's time to get your Coach or Sr. Coach/ support line system involved to answer any questions the prospect may have. Your job is to invite, use the video, and follow-up. That's it. Don't try to complicate it... or over-sell it. In fact, don't sell it at all! It's not needed.
Contact your Coach now and let them know you have reviewed the Invite section. Ask any and all questions you may have. Rehearse with them if you like.
The fortune is in the Follow-up!
Whatever time you agreed upon to do the follow-up, stick to it. You should be the one calling your prospect. It should not be a follow-up where the prospect is calling you back. You can even shoot them a text as a reminder (if you think they need it).
Give them a phone call. Be punctual. Relax. Be excited, but again, don’t oversell this.
Find out pretty early in the call if they watched the video you sent them.
If the answer is no, there’s really not much more to discuss. Resist the urge to present over the phone, and ask your prospect when they think they could actually look at it. Set a new follow-up time (how you did with the initial invitation) and keep it moving.
Your objective is then to get your prospect to www.dreamagain.com . Don’t try to explain Lyoness over the phone. The 24/7 vids will answer most of their questions.
If your prospect did watch the 5-min video, you can be fairly simple:
· “What did you like about what you saw?”
· “Would you like more details/info about the project?”
· “Great, I have a more detailed video that will explain it better than I can. When do you think you’d have time to review it?”
Send them to www.dreamagain.com with the site password, instruct them to review the “Overview” and “Benefits” videos, and to take notes or jot down any questions they may have. Set the appointment, let them ask them if it's ok for you to invite your coach/support line to the call when call them back. (Call your supportline immediately to set up the 3 way). Follow-up at the specified time with the support line!
When you follow up, introduce and edify your support line. After the introduction, NO MORE TALKING! Let your upline answer any questions your prospect has at this point. It's decision time. Your prospect will fall into 1 of three categories, they will join as a shopper, they will join as a Lyconet representative, or they need more info. If they still have questions, your support person will likely invite them to a live event/webinar, for one more exposure to the business. After that live event (or if the prospect sounds excited now), we can simply ask:
· “Based on all you have seen and heard so far, how do you see yourself participating? As a Shopping Member or a Team Member?”
That gives us the direction on how to handle the prospect. At this point, we can sign them up and train them accordingly.
Attend a Live Event
The live events provides at least 2 major benefits: 1) they offer an opportunity for your prospect to hear additional details about the shopping/business from a live presenter and not just from a video (and even have the opportunity to ask questions), and 2) they allow you to hear a bit more about the compensation plan, understand the team/systems we have in place to help you build your business, and further solidify your understanding of the opportunity itself. Everyone should make an effort to attend at least one live event per week for their first 60 days after joining.
Live events include: online webinars, In-Home events, group presentations, or Business Luncheon/Dinner.
The invitation to look at our business is one of the most critical yet simple things you can do... and is often the one that people botch the most.
The problem: Most people provide too many details... then the prospect makes their own assumptions of off what they hear (or they just google what you say or think they heard)... then look for a reason to say no. The first time a new Lyconet member tries to get a friend/family member to look at it, they inevitably get asked something to the effect of "What's the company?" or "What is it?" The untrained Lyconet business builder may, in their excitement, start blabbing about "It’s a rewards program... It’s a new loyalty program and you get money from everyone you sign up and whoever they sign up....blah blah blah." Noble... but, faulty. Most people listen just long enough to find a reason to stop listening ("I already have a rewards program." or "Is this network marketing? No thanks!"). Don't answer that question - let the videos do the talking and make it your goal to become an expert at giving the invitation. Below are some examples of how to invite and follow up with your prospects. Read through these examples and practice with you coach and friends. Have fun with it!
1) THE INVITATION:
"Under ordinary circumstances, I probably wouldn't mention this to you, but I have found a way to turn our every-day expenses into significant income. Can I email you a brief video overview of the project and get your input?”
That's it. Any questions they have at this point... don't answer. Keep moving them to view the video. Offer no more information that what you just said. Period.
Example 1:
You: (Give the invite) Under ordinary circumstances...
Prospect 1: Sure, what is it?
You: I wish I could explain it to you, but it’s really something you need to see to really understand. When will you have a few minutes to look at it?
Example 2:
You: (Give the invite) Normally, ...
Prospect 2: Well, what's it about?
You: It's about 5 minutes long. Are you near your computer now? (Or can I send it to you when I get back to my laptop?)
Prospect 2: What's the name of the company? (Asking you so they can go Google)
You: What’s your email address? (or let me confirm your email address.) I'll send it to you right now. When do you think you'll get a few minutes to watch it?
Send them to: www.dreamagain.com In most cases, people will want to see/know more. Remember, we are NOT asking people to spend money that they don’t have… we’re not giving them another bill. We are showing them a way they can save money / make money. The sole purpose of the invitation is to find out IF they want more information. If they review and decline, that’s still a completed objective! Sign them up as a shopper, show them how to use the Lyoness shopping portal, and share it with their friends and ask for referrals.
2) SCHEDULE THE FOLLOW-UP
We let the prospect provide input on the time of the follow-up. We will let them tell us when they will be able to watch it, then confirm it, and then we follow-up with them. Do NOT wait for them to call you AFTER they watch it. You do the follow-up at the pre-determined time. But, the key is to get them to set a realistic follow-up date/time. Get them to confirmation to viewing the video at least 2-3 times.
Example 3:
You: (Give the invite) under normal circumstances...
Prospect 3: Sure, I'll watch it. (Confirmation #1)
You: Great, I can send it to you when I get back to my desk shortly.
You’ll need about 5 minutes… when do you think you'll be able to look at it?
Prospect 3: I should be able to look at it at when I get home tonight. (Confirmation #2)
You: Okay, cool. So, if I called you tomorrow morning at 10, you will have watched it?
Prospect 3: Yeah, I should have watched it by then. (Confirmation #3)
You: Great. I'll shoot this over to you shortly. If you watch it before then and are free to talk, give me a call/text. Otherwise, I'll just talk to you tomorrow morning 10. Thanks!
Then, of course,... follow-up. In the follow-up, we're likely just going to find a prospect that wants more info. And we get the same okay to send them a video that's a little longer, and explains a lot more than the overview did. Same process of setting the follow-up though. At that point, if they are interested, it's time to get your Coach or Sr. Coach/ support line system involved to answer any questions the prospect may have. Your job is to invite, use the video, and follow-up. That's it. Don't try to complicate it... or over-sell it. In fact, don't sell it at all! It's not needed.
Contact your Coach now and let them know you have reviewed the Invite section. Ask any and all questions you may have. Rehearse with them if you like.
The fortune is in the Follow-up!
Whatever time you agreed upon to do the follow-up, stick to it. You should be the one calling your prospect. It should not be a follow-up where the prospect is calling you back. You can even shoot them a text as a reminder (if you think they need it).
Give them a phone call. Be punctual. Relax. Be excited, but again, don’t oversell this.
Find out pretty early in the call if they watched the video you sent them.
If the answer is no, there’s really not much more to discuss. Resist the urge to present over the phone, and ask your prospect when they think they could actually look at it. Set a new follow-up time (how you did with the initial invitation) and keep it moving.
Your objective is then to get your prospect to www.dreamagain.com . Don’t try to explain Lyoness over the phone. The 24/7 vids will answer most of their questions.
If your prospect did watch the 5-min video, you can be fairly simple:
· “What did you like about what you saw?”
· “Would you like more details/info about the project?”
· “Great, I have a more detailed video that will explain it better than I can. When do you think you’d have time to review it?”
Send them to www.dreamagain.com with the site password, instruct them to review the “Overview” and “Benefits” videos, and to take notes or jot down any questions they may have. Set the appointment, let them ask them if it's ok for you to invite your coach/support line to the call when call them back. (Call your supportline immediately to set up the 3 way). Follow-up at the specified time with the support line!
When you follow up, introduce and edify your support line. After the introduction, NO MORE TALKING! Let your upline answer any questions your prospect has at this point. It's decision time. Your prospect will fall into 1 of three categories, they will join as a shopper, they will join as a Lyconet representative, or they need more info. If they still have questions, your support person will likely invite them to a live event/webinar, for one more exposure to the business. After that live event (or if the prospect sounds excited now), we can simply ask:
· “Based on all you have seen and heard so far, how do you see yourself participating? As a Shopping Member or a Team Member?”
That gives us the direction on how to handle the prospect. At this point, we can sign them up and train them accordingly.
Attend a Live Event
The live events provides at least 2 major benefits: 1) they offer an opportunity for your prospect to hear additional details about the shopping/business from a live presenter and not just from a video (and even have the opportunity to ask questions), and 2) they allow you to hear a bit more about the compensation plan, understand the team/systems we have in place to help you build your business, and further solidify your understanding of the opportunity itself. Everyone should make an effort to attend at least one live event per week for their first 60 days after joining.
Live events include: online webinars, In-Home events, group presentations, or Business Luncheon/Dinner.